Privacy Policy

    1. Privacy Policy
    2. Starting from May 25, 2018, the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679, applies to the protection of individuals concerning the processing of personal data and the free movement of such data, repealing Directive 95/46/EC.
    3. Please consult the information in this document as it outlines LUMIVINE.RO’s policy regarding the processing of personal data.
    4. At LUMIVINE.RO, we process personal data exclusively within the legal provisions regarding the protection of personal data.
    5. Definitions
    6. Controller = The entity responsible for the processing of data under the GDPR is FEMA TECH S.R.L., a private company, registered with the Trade Register under No. J13/1761/2021, fiscal code RO 44337610, with its headquarters at Strada SIMION BARNUTIU, NR.9, Mangalia, Constanta, hereinafter referred to as LUMIVINE.RO or Controller.
    7. Cookies = A “cookie” is a small file consisting of letters and numbers. It is downloaded to a computer’s memory or another type of device used for internet browsing (smartphone, tablet, etc.) when the user accesses a particular website.
    8. Data Subject under the GDPR = an identified or identifiable natural person (who can be identified, directly or indirectly, especially by reference to an identifier: name, identification number, location data, an online identifier, or one/more specific elements, characteristic to their physical, physiological, genetic, mental, economic, cultural, or social identity). The data subject can be a requester of a service offered by the Controller or any other natural person whose personal data are transmitted to the Controller.
    9. Categories of Processed Data = Personal data (first name, last name, date of birth, address, phone number, email address, etc.) are processed by us only if you enter this data in a field on the website or send it to us via email.
    10. Processing of Personal Data = any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.
    11. We are committed to protecting your personal data and ensuring that your privacy is maintained in accordance with these regulations and policies.
    12. PURPOSES AND LEGAL BASIS OF YOUR DATA PROCESSING
    13. According to the EU Regulation 2016/679 and related legislation, we process your personal data exclusively for the relationship between LUMIVINE.RO and the data subject.
    14. The information you provide to us is treated with the utmost confidentiality and only for the purposes for which it was collected.
    15. CONTRACTING AND MANAGING CUSTOMER RELATIONSHIPS
    16. Data for the customer account – When creating a customer account using the “REGISTER” option, your data will be stored in the LUMIVINE.RO database. You can request the deletion of your data and your customer account at any time. If you place an order on our website, the data will be processed to successfully complete the sales process.
    17. Data for placing an order – The personal data stored will be used to carry out contracts and process your requests. After the contract or your request has been completed, your data will be stored according to retention periods in accordance with tax and commercial laws, and where applicable, for a necessary period to protect the Controller’s rights.
    18. Data for the newsletter service – When you provide your data to benefit from our newsletter service, LUMIVINE.RO uses your data solely for sending direct marketing messages. Through direct marketing actions, we can keep you informed about our products, services, and campaigns, in compliance with current legal provisions. The use of data ceases as soon as you unsubscribe from the newsletter service. You can unsubscribe at any time and free of charge from the newsletter service by: accessing the “Subscribe” section, checking the “Unsubscribe” option within the newsletter, or sending an email to newsletter@LUMIVINE.RO.ro explicitly requesting to unsubscribe.
    19. LEGAL BASIS – the Controller’s legitimate interest in avoiding online fraud and ensuring the general functionality of the website, executing a contract, and the data subject’s consent, as applicable.
    20. BUSINESS MANAGEMENT – COOKIE POLICY
    21. To enhance your online browsing experience, we use cookies that facilitate the use of the LUMIVINE.RO online store by visitors.
    22. Generally, cookies ensure a quick and easy interaction between users and websites. Cookies are also used to enable users to easily resume their activities during subsequent visits to a previously visited website. Essentially, cookies inform the server which pages need to be displayed to the user without the user having to remember the pages they have navigated or navigate through the entire site from the beginning. Please consult the Cookie Policy for detailed information.
    23. LEGAL BASIS – the legitimate interest in continually offering improved services to the users of the www.LUMIVINE.ro website.
    24. YOUR RIGHTS AS A DATA SUBJECT REGARDING THE PROCESSING OF YOUR PERSONAL DATA
    25. RIGHTS OF THE DATA SUBJECT AND HOW THEY CAN BE EXERCISED
    26. As a data subject, you have the following rights regarding the processing of your personal data:
    27. Right to access – You have the right to obtain confirmation from the Controller whether your personal data are being processed and, if so, to access the personal data and additional information about the processing.
    28. Right to rectification – You have the right to request the rectification of inaccurate personal data or to have incomplete personal data completed.
    29. Right to erasure (‘right to be forgotten’) – You can request the erasure of your personal data without undue delay under certain conditions.
    30. Right to restriction of processing – You have the right to request the restriction of processing your personal data under certain conditions.
    31. Right to data portability – You have the right to receive the personal data concerning you, which you have provided to the Controller, in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from the Controller to which the personal data have been provided.
    32. To exercise these rights or for any questions regarding the processing of your personal data, please contact us at the following email address: contact@LUMIVINE.RO.ro.

According to the GDPR Regulation, as a data subject, you benefit from a set of rights, namely:

    1. Recipients or categories of recipients of personal data:
    2. The personal data you provide may be disclosed to or accessed by various categories of recipients, depending on the purposes of the data processing. These recipients can include:
    3. Service Providers: Third-party companies or individuals who provide services on behalf of the Controller, such as hosting services, IT maintenance, or marketing services.
    4. Payment Processors: Entities that process payments for orders made on the website.
    5. Logistics and Delivery Companies: Entities responsible for the delivery of products purchased from the website.
    6. Marketing and Advertising Partners: Companies that assist in marketing campaigns or personalized advertising based on your preferences or browsing behavior.
    7. Legal and Regulatory Authorities: In cases where it is required by law or to protect the rights, property, or safety of the Controller, our customers, or others.
    8. Affiliated Companies: Other companies within the same corporate group as the Controller for administrative or business purposes.
    9. Data Analytics Providers: Companies that provide analytics and tracking services to help the Controller understand how the website is used and to improve its services.
    10. Third-party Plugins and Integrations: Such as social media plugins, which may collect data directly from you. It’s important to review the privacy policies of these third parties as well.
    11. It’s worth noting that any transfer of personal data to third parties will be done in compliance with the applicable data protection laws and with appropriate safeguards in place to ensure the security and confidentiality of your data.

Recipients processing personal data within the European Union are obligated to comply with the same legal provisions, providing an equivalent level of protection as the Controller.

    1. Transmission of Data for Order Processing
    2. Personal data stored by LUMIVINE.RO is transmitted to our partners for the purpose of completing/delivering orders. For instance, your data will be sent to courier companies if you choose delivery by courier.
    3. If you choose the option to pay online with a bank card, it’s important to know that this operation is conducted securely on the payment processor’s website, and LUMIVINE.RO only transmits order-related data to the payment processor (LUMIVINE.RO does not access or process any personal data related to the bank card).
    4. Transmission of Data for Newsletter Functionality
    5. To ensure that this service operates as you expect, we use a specialized third party in email delivery, namely the platform mailchimp.com owned by The Rocket Science Group. Their data protection policy can be found here: https://mailchimp.com/legal/privacy/.
    6. You can unsubscribe from the newsletter service at any time – either from your account in the “SUBSCRIBE” section, by clicking the “UNSUBSCRIBE” button in the received email, or by sending an email to newsletter@clarette.ro explicitly requesting to unsubscribe.
    7. Transmission to Public Institutions, Courts, and Competent Authorities to Investigate Criminal Offenses
    8. In special cases where required by law, LUMIVINE.RO may provide competent institutions with information regarding personal data.
    9. Transmission to Other Third Parties
    10. To provide you with the best online experience, we continuously work to improve/maintain the software programs we use. To this end, we have contracts with specialized firms in software development and maintenance.
    11. Social Media Plugins
    12. Our website uses “plugins” from social media operators (e.g., www.facebook.com).
    13. We use this plugin to connect the LUMIVINE.RO website to the official LUMIVINE.RO Facebook page (https://www.facebook.com/lumivine.ro). Through this plugin, LUMIVINE.RO does not collect/store customer personal data, but through the connection created with Facebook, customers can see on our website some of their friends who like the LUMIVINE.RO page.

➢ Facebook Share -> Product List Sharing Script (LUMIVINE.RO) on Facebook.

    1. With the help of this plugin, customers who have an account created on the website www.LUMIVINE.RO have the possibility to share their favorite product list on their Facebook pages. This plugin also does not collect personal data of customers. The process involves transferring data (images, links, text) between the LUMIVINE.RO website and the Facebook platform.
    2. Google Adwords/Analytics Web Analysis Service
    3. Our website uses the “Google Adwords/Analytics” web analytics service provided by Google Inc., for statistical purposes.
    4. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”), which in turn uses cookies. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
    5. If IP anonymization is activated, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. IP anonymization is activated on this website. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage.
    6. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your browser: https://tools.google.com/dlpage/gaoptout?hl=en
    7. Additional information is available at: Google Analytics terms of service and Google Analytics.
    8. LEGAL BASIS
    9. For further details, you can consult the legal basis:
    10. Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (accessible at http://dataprotection.ro/?page=Regulamentul_nr_679_2016).
    11. Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector.

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